Terms and Conditions & Privacy Policy

1. Information Collected:

a. We collect personal information, including but not limited to, name, email address, phone number, and other relevant details provided by clients that are meaningful for the services provided (e.g. expressed interests, preferences constraints, and general questions).
b. Anonymous data may be collected through meta pixels to improve website usability, for example: information about user behavior, preferences, or site performance.

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2. Use of Information:

a. Personal information is used for the following purposes:

i. Client Needs Assessment: We may contact clients to gather additional information about their preferences and requirements, enabling us to present suitable yacht options.
ii. Proposal Presentation: The personal information collected will be used to present proposals of available yachts that align with the client's needs and preferences.
iii. Booking and Reservation: Personal information will be used to facilitate the research for available yachts, as well as the reservation and booking of the selected yacht using the specific software designated for this purpose. 

iv. Contract and service implementation: To provide the yacht charter service,  personal data is required to perform the contract as well as data required by law (e.g. for identification on the yacht as a crew list). Personal data is processed for contract execution, financial settlement, to secure claims, and for archival and statistical purposes. You have the right to delete this data unless the law requires the storage of this data for purposes such as financial control.

b. Contact information might be requested by the fleet operator for the reservation and booking process:
i. Sometimes, the fleet operator requires the contact information of the client (usually e-mail). If that information is requested, to ensure the success of the reservation, we will share the e-mail contact with the fleet operator.
ii. If that is the case, we make reasonable efforts to ensure that the client's information is not used by the fleet operator for marketing purposes. However, we are not bound by the fleet operator's privacy policy.

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c. We use marketing tools provided by Meta Platforms, Inc., located at Menlo Park, California, USA. These tools enable us to deliver targeted ads on Meta's platforms, driven by our legitimate interest in promoting our products and services:
i. The information gathered through Meta Pixel is anonymized, ensuring that we cannot personally identify you. We only gain insights into the actions you take while navigating our website, for example, which pages were viewed during your visit, or if you submitted the contact form.
ii. The data collected is often transmitted to and stored on a Meta server. It's important to note that Facebook may combine this data with other information collected during your use of their platform, using it for various purposes, including marketing. These Facebook activities are beyond our control, and you can find further details in Facebook's privacy policy: https://www.facebook.com/privacy/policy/ .  Additionally, you have the option to manage your privacy settings directly from your Facebook account.

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3. Data Security:
a. We implement reasonable security measures to protect personal information, such as access controls: access to personal information is restricted to authorized personnel only. We implement strict access controls, ensuring that only employees with a legitimate need to access such information can do so. This includes the use of unique login credentials and multi-factor authentication.
b. Clients are responsible for maintaining the confidentiality of their account credentials.

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4. Cookies and Tracking:
a. Our website may use cookies and similar technologies for a better user experience.
b. Users can manage cookie preferences through their browser settings.

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5. Your Rights:

You have the right to access, rectify, or erase your data held by us. If you wish to exercise these rights or have any privacy-related concerns, please contact us at info@sailingmint.com .

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6. Changes to Privacy Policy:
We reserve the right to update our Privacy Policy, and any changes will be posted on our website.

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7. Acknowledgment and Consent:
By engaging with our yacht charter services, you acknowledge and consent to the terms outlined in this Privacy Policy. 

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Last updated: February, 2024